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Biography
The author has over 28 years of global experience as practitioner, consultant and trainer in Quality Engineering and Management, including ISO 9000, Six Sigma, Balanced Scorecard, Business Excellence and Total Quality Management. He has been associated with around 100 firms in many countries in their Quality enhancement projects and provided training to many multinational groups. He has authored 3 books and co-authored one titled: (1) Practical Guide to ISO 9000, (2) Quality Control, (3) Quality Management Practices, and (4) a chapter in Quality Management in Asian and Pacific firms by APO Japan. He is a QMS 9000 Principal Auditor of IRCA (UK) and lead instructor for Six Sigma Black/Green Belt courses.
Education
PhD Engineering Management
Job
Author & Consultant of Quality Engineering & Management
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